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Delivery
Acres Australia
online bookstore charges on a per weight basis per shipment despatched.
At the end of the
shopping cart process, the secure online SSL form will automatically add the
weight of all books you have placed in your cart, and add the appropriate
postage charge according to the calculator listed below.
Currency: Currency on this website -
all prices quoted are in Australian Dollars. International
Postage Calculator is in Australian Dollars.
Postage - Australia-wide:
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AUSTRALIA-WIDE POSTAGE
CALCULATOR
NEW
PRICES AS OF JULY 1ST, 2010 |
| Up to
500g |
$5.40 |
| 500g + |
$9.30 |
Express optional
[Purchase the express option within the store] |
Plus
$1.30 Over 500g
Plus $2.60 under
500g |
Postage -
International: We accept Visa,
Mastercard. No personal cheques in foreign currency is accepted. Bank draft
in Australian dollars is accepted Click here for
international postage calculator - This is an estimated price only. Quotation
will be given before order is shipped. All titles are in English.
Part Deliveries: Freight
charges are on a per weight despatch. Eg: If you order 2 or more books, and
one of the books is currently out of stock, you will be charged for the weight
of the first shipment dispatched. When the backordered item arrives, you will
then be charged for the next shipment weight.
Despatch protocol: We will only debit your credit
card prior to despatch. All orders are placed in a queue, and first in, is
first served. If your credit card is declined, we will then contact you by
email/telephone/fax, and hold your books until the next day, then the book is
defaulted back into the queue.
Subscriptions: All subscription prices quoted
include postage and handling. No freight charges will be added on at the end
of the ordering process.
One issue purchase: If you choose to purchase a
single/multiple issue of Acres Australia, the national newspaper of sustainable
agriculture, postage fee charge will incur. Discounts available for bulk
issues.
Telephone/Fax: Australia: Telephone orders on 1800 801 467 or
faxfree 1800 677 801 International: Telephone +61 7 5471 0877 or fax
+61 7 5449 1029.
Delivery despatch: Weekdays. Books are despatched
via Australia Post.
Delivery timeframe: If not in stock, we will contact
you and advise approximate timeframe.
Returns/Exchange: All returns/exchange require
an authorisation number – AABK – which can be obtained from calling Sue on 5471
0877 or by email bookstore [AT]
acresaustralia [DOT] com [DOT] au or by fax 07 5449 1029– Please state
your original invoice number and which book you’re returning and why.
We will accept returns and offer refund
or exchange up to SEVEN days after you receive your
order.
Books returned to us for refund or exchange must be in their original
condition.
Initial delivery
charges will only be refunded if the items you are returning are not the books
you ordered; that is, if you received the books as a result of our
error.
Items received as a
gift may only be returned for exchange for the same value.
Please wrap the
items securely and return them, with your return authorisation number on the
address label to:
Acres Australia
Bookstore AABK(insert your return authorisation number) PO Box
1822 NOOSAVILLE BC 4566
Please note your
name, telephone number and address along with your invoice number, on a note
with the item(s) you are returning.

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